We are thrilled to serve customers in the United Arab Emirates with our seamless shipping process. Here's what you can expect:

Destination: United Arab Emirates
- We currently ship exclusively to addresses within the United Arab Emirates.

Delivery Timeframe: 2-5 Working Days
- Once your order is confirmed, we strive to deliver your products swiftly.
- Expect your items to arrive within 2 to 5 working days from the date of order confirmation.

Returns Accepted for Damaged or Defective Items Only

- We do not offer exchanges or refunds for reasons other than damage or defects.

Inspection upon Delivery

- Please inspect your purchase upon receipt. If the item is damaged or defective, contact us within 3 days of receiving your order.

Notification Procedure

To initiate a return, please contact our customer support via email/whatsapp. Provide detailed information about the issue, along with supporting images if possible.

Return Eligibility Criteria

- Returns will be accepted only if the item is unused, in its original packaging, and with all accompanying accessories.

Refund Process

- Upon receiving and inspecting the returned item, we will notify you regarding the approval or rejection of your refund.
- If approved, a refund will be processed to the original method of payment.

Have questions, need assistance, or just want to say hello? Reach out to us through the following channels:

Email:
info@purls.me

WhatsApp:
+971585952110

Instagram:
@purls.ae